it was a good 1. Question 1 In this exercise, you will create questions to ask a hypothetical interviewer. We will provide you with the general information you would like to know about a company or position. Then, you will create the question to help you learn the information. Are you ready to get started? Status: [object Object] 1 point I’m ready! 2. Question 2 You would like to know more about the attitudes and behaviors of the company and its employees. What question could you ask to learn more about this topic? Status: [object Object] 1 point Your answer cannot be more than 10000 characters. 3. Question 3 You would like to better understand the tasks involved with the job and if you have the skills and experience to do the job well. What question could you ask to learn this information? Status: [object Object] 1 point Your answer cannot be more than 10000 characters. 4. Question 4 You’re concerned that the role you’re interviewing for has qualifications that do not precisely match your previous job experience. However, you believe you have nontraditional experiences that match the qualifications, such as from a side business. What question could you ask to clear up any concerns the interviewer may have about your background? Status: [object Object] 1 point Your answer cannot be more than 10000 characters.

I recently completed the course "IT Security: Defense Against the Digital Dark Arts," and I am thoroughly impressed with the quality and depth of the content. This course provided a comprehensive and engaging exploration of cybersecurity, equipping me with essential skills and knowledge to tackle the challenges of defending against digital threats. The course structure was well-organized, with each module building upon the previous one in a logical progression. The instructors delivered complex concepts in a clear and understandable manner, making even the most intricate topics accessible. The hands-on labs and real-world scenarios were particularly valuable, allowing me to apply theoretical knowledge in practical situations. Additionally, the course materials were up-to-date with the latest trends and technologies in the field of IT security. The inclusion of case studies and interactive elements kept the learning experience dynamic and relevant. Overall, "IT Security: Defense Against the Digital Dark Arts" is an exceptional course for anyone looking to deepen their understanding of cybersecurity. It has not only enhanced my skills but also ignited a greater passion for the field. I highly recommend this course to anyone serious about building a career in IT security.

This last course was really amazing!! I’ve learned the basics of security in an IT environment, how to define and recognize security risks, vulnerabilities and threats. I’ve also identified the most common security attacks in an organization and understand how security revolves around the "CIA" principle. I also know the types of malicious software, network attacks, client-side attacks, and the essential security terms I will see in the workplace. This course really helps me to prepare for any IT Support role. I enjoyed the topic about engaging with the IT community. The course also provided great assistance on how to find, apply for and prepare for job interviews. For me, it was an extra mile for Google to do this. I will definitely recommend to my friends, my colleagues and to anyone to take this Google IT Support Professional Certificate course. I don’t have any regrets taking this course. In fact, this course gave me confidence to seek a new learning opportunity. I’m really grateful to Google for creating this course through Coursera that will help me in the near future. Thank you to all the instructors. This course really motivated me to be an IT Support Specialist.

I am a self-led learner and sometimes wonder if my knowledge and skills are good enough. Completing the Google IT Support Professional Certificate means I can prove my IT knowledge and skills. Once I got going, one goal was to connect my prior knowledge with the new material. I didn't aim for a perfect score on my quizzes and assignments but rather kept the first pass mark. In this manner, I could appreciate my prior knowledge, understand the gaps and be motivated to maximise my learning. This course is comprehensive and of high quality. It brought together all the skills needed and will help me take on an IT role with confidence. The mock interviews and projects at the end of each course are golden. It demonstrated very well how to research and conduct oneself during interviews. It should be a recommended certification for everyone looking to enter or advance their careers in IT Support. Thank you, Google.

This is Ahmad Serag, an Egyptian student studying high school in Saudi Arabia.

My course for Google IT Support Professional Certificate from Coursera I've finished today after I stayed up nights and wrote and documented a lot of things and meanings to this wonderful course about the IT field from Googlers, It's been an incredible journey. These are all not easy concepts for a 17 years old guy with unlimited passions, but I made it through the whole thing.

So, I’m asking google today if you can encourage me via giving me a T-Shirt from google as a congratulations gift on finishing the Google IT Support Professional Certificate that will support me to apply for an internship at google in future and go forward for my goals. Hope Google team celebrate me :))

Warm regards,

Ahmed Serag

IT Security: Defense Against the Digital Dark Arts" likely refers to a specialized area within IT focused on cybersecurity, protecting digital systems from malicious attacks, unauthorized access, and data breaches. This "defense against the dark arts" metaphor speaks to cybersecurity professionals' role in defending against various cyber threats like hackers, viruses, and malware. Here’s how you might summarize or highlight skills learned from an "IT Security" focus: Threat Identification and Mitigation: Recognizing and responding to various types of cyber threats, such as phishing, malware, and social engineering attacks. Security Protocols and Standards: Knowledge of industry-standard frameworks (e.g., ISO, NIST, CIS) and best practices for implementing security policies.

First, I would like to thank the organizers for this opportunity, for creating this program and making it possible to those who want to try some new possibilities within the IT world. I'm coming from a non-IT background and it was really good to have a good grasp of the fundamentals or should I say the basics to be an IT Support Specialist. There were things that I did in my computer without any knowledge prior to this course but now, I'm equipped with terminologies that sounded gibberish to me before but not anymore. After this course, I can confidently say that I learned a lot and I know I'll be able to use this new found knowledge. I must also point out that it also gives you a boost in self confidence knowing that anything is possible if you are determined. So, thank you.

Many thanks to the teachers, who explained key principles in a clear and accessible way. I appreciated their knowledge, experience, enthusiasm, and encouragement. Thanks to Coursera for providing this user-friendly learning platform. Via regular assessments, I could apply principles I had learned and consolidate my understanding. Help Center staff responded to queries promptly and were friendly and supportive. The knowledge I gained from these courses has boosted my confidence and will serve as a foundation for further reading and practice. I would not hesitate to recommend this certificate programme to anyone wanting to develop their IT and IT support knowledge.

I must be honest...module 3 was my preferred since it had some practical features, then I liked a lot the last module since contained information which I was really familiar and also other that I didn’t know at all. In module 1 I liked a lot the part with "building" a computer and all the useful information received in order to start better understanding all the IT stuff. I've struggle a lot in module 2, the info was so dense, a lot of terms were new for me and a bit difficult to understand but I managed to pass through them. Overall it was an interesting experience, I've learn a lot of things and hopefully I will have sun the chance to apply some of them.

I absolutely loved this course. It was a great ending to the IT Tech Support Certificate because we could understand a lot of the concepts used to breach networks. I loved this course in the way they illustrated what historical hacks have occurred due to oversights and unseen gaps. I've learned the bad guys are just as up on things as the good guys, sometimes even more so. What a challenging environment IT security is. This course only scratched the surface as I'm sure there is a lot more to know, but it definitely does all it can to prepare on the defenders side of things. I'd recommend this course. It's a great starter for an online six week course.

Wow! Here I am at the end of this certificate, but definitely not at the end of continuing to learn and keep my skills fresh. I never ever thought about quitting, but this hasn't be easy! But, things that are worth it rarely are easy.

This was a module I was able to really think about how my company handles things for security and privacy, especially with Covid as things have moved to a more remote focused level. I'll want dive into these topics further even though my role is focused on the front end. Thanks to everyone that put this course together, and I look forward to seeing what other certificates I can gain. Gotta keep going!

Thank you,

Kevin

A good course wrap up, I found the topics on this section very engaging as it is something we can all actively relate to (the safety of our devices). There was a lot of cool new concepts to learn and the pacing was very smooth in that I found myself clicking the next video so fast because I WANTED to know the next topic. The great thing about this course was it also included the interview strategies and helpful advice in the end so that it does not leave you hanging. Honestly my biggest fear was completing the whole program and not even know how to speak in an interview. Definitely would recommend the Google IT program to all!

This whole program was great. How ever, I recommend that you hire an editor to clean up the grammar and many spelling errors in the scripts. Most of your speakers talk too fast. I printed out all of the text so I could review it. Put side bars on all of the exercises with text. I used two computers and it made the exercises functional. In the course intro, introduce the use of AI. My Bot "Jack" was incredible. I'm doing the AI course now. I am a Course Developer and Professional Trainer, and have been for more than 60 years. You may contact me if you would like me to explain my review points. Jerry Williams, IT

I'm thrilled to have just completed the last course in Google IT Professional Certifcate! I enjoyed this course and really appreciated the practicals. At times it got a bit technical and that's expected, this is IT! 😊 There are some things I need to brush up on, but overall this course is great, with customer service and interview training included, made it more all rounded. This has been a wonderful learning process, made me more confident that I am being productive with my time by learning new and valuable skills. Thank you so much Google and Cousera!

The hands-on labs and real-world scenarios provided a great opportunity to apply what I learned in a practical setting, helping me build essential IT skills.

As I graduate from this certificate program, I am most excited about the career opportunities that await me. The knowledge and skills I gained throughout the course have equipped me to pursue a career in the IT industry with confidence. I look forward to utilizing my newly acquired expertise to provide technical support and contribute to the success of organizations in need of IT professionals.

I found the course to be extremely beneficial and well-structured. The materials were comprehensive, and the instructions were clear and easy to follow. The hands-on activities provided practical experience, and the use of generative AI tools added an innovative touch to the learning process. The prompting framework was particularly helpful in refining my skills and ensuring I could effectively communicate technical information. Overall, this experience has significantly enhanced my knowledge and prepared me for real-world applications.

Was a great course for me to take as a prerequisit to my ultimate goal of Front End Web Development. The skills I have learned throughout this course have already helped me in my Front End Web Development course by teaching fundamentals about IT and giving me a unique perspective. I believe this is a great stand alone course for those wanting to dive into the IT field and its many options. This course will give those who successfully complete this course the knowledge and confidence in an entry level IT role. Learn with Confidence!

Thank you, including Google and Coursera; at last, I finish this opportunity for providing this course. Your dedication to providing high-quality education and the opportunity to learn IT Support skills is genuinely commendable. This course has equipped me with the knowledge and confidence to embark on a career in the IT industry. Thank you for investing in my professional development and empowering me with the skills needed to succeed. Your commitment to education is making a positive impact on individuals like me.

a. I took this course to enhance my skills and pursue my passion for IT and technology. The course has been a game-changer, helping me build confidence in my technical abilities and apply what I’ve learned to real-world scenarios. I loved the hands-on approach, the clear explanations, and how well-structured the content was. It made learning enjoyable and effective. Thank you for your dedication and for making this an enriching experience. Your guidance has truly inspired me to keep learning and growing! Ibrahim

This course has prepared me to Launch my career in Information Security, Specializing in Penetration Testing.

As a mother of four, I never imagined i would be this engaged. Thank you Google, Thank you Coursera.

I recommend this course and the entire Google IT Support Professional certificate to everyone.

RF

This course taught me the arts of cyber security, how to protect and protect my company from hacker attacks, what are the main types of attacks and how to defend, what are the main vulnerabilities and how to minimize them, methods and ways to ensure that information be transmitted in a safe, confidential and authentic way, I learned a lot from this course and the teacher is great, taught each step in detail and gave practical activities on how to put the course into practice. Thank you all.

This has been an amazing journey. The courses are so well written and progress in a very understandable sequence. I was overwhelmed at times with so much terminology and hundreds of acronyms that I had to re-read many times to remember them. However, by the end of the course I began to feel much more comfortable . My goal was to expand my knowledge and further my interests. I look forward to taking more classes soon. Thank you for such a well written series of courses.

My most favorite part of taking this certificate program were the very fun and interactive videos. There are many notes to read but it all balances when you have a read aloud, accessibility extension. The instructors are knowledgeable and passionate about the course they taught, which made the program all the more pallatable.

I encourage any one thinking about taking the course to dive in. It has been am amazingly enjoyable journey for me and I feel you will be thrilled too.

I am very very happy that I found the Couresa online program, I think, this program is one of the very best program to study online, reasonable free, and very profesional platfrom easy to follow, plenty of topic to select.

I have been telling all of my friends and all the peoples that I know about how greatful of Couresa,

Thank you so much for create such a wonder program that you can help alot of people to gain more knowledge

that they can improve their jobs

Van Le,

I genuinely enjoyed this course, it was very informative and made me aware of small changes that I can make in my personal home network to be more secure. It also gave me a great overview of all the possible attack vectors, which might be a little overwhelming but great to know.

There aren't as many practice exercises as some of the other courses in the specialization but they have the information in this course has been amazing, especially for a beginner like myself.