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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,951 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

ND

Aug 6, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2376 - 2400 of 2,890 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Eghi s

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Aug 14, 2021

good

By Le D T

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Aug 9, 2021

Nice

By Trần H H

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Aug 9, 2021

nice

By Aksa C

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Jun 2, 2021

good

By Divyanshu K

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Sep 28, 2023

nyc

By Kate E

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May 5, 2022

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Oct 20, 2021

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Aug 29, 2024

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By Sultan F

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Jun 7, 2021

By Deanna W

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Jun 14, 2022

Overally this course was very informative and fun! It's unfortunate that a lot of people seem to not take the course seriously, though. I came across many incomplete assignments in the peer review sections. I also wish my peers gave me actual feedback rather than just "good job" or "nicely done." I'm here to learn and improve and I don't feel like the community is helping me do that.

I also think it would be helpful if there was one main scenario that the practice assignments focused on rather than going back and forth between the different examples (CoffeeHouse, dog walker app, pizza app, etc.). I think seeing how the different steps play out in order in one scenario would give us a better idea of how the process works. I like having the other examples for some variety, but I think they'd be better if they were used as extra practice for those of us who want to try applying what we've learned in different situations before applying it to our portfolio piece.

By Matt R

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Oct 28, 2024

Extremely useful information; unfortunately, the quizzes are poorly-made. It seems like the designers of this course didn't think about the questions they were writing nor the potential answers they offer to test-takers. The "correct" answers are frequently very similar to "incorrect" answers, or even contradictory to information told in the course. There is also no way to see why you got an answer wrong sometimes. The course simply says, "please review video X to learn why you got this answer wrong." First of all, sometimes the answer I submitted was consistent with what is written verbatim in the material. Second, if watching a video allegedly failed to teach me something, how would watching it again clarify anything? It's ironic this course emphasizes the need for UX designers to be empathetic, because the test designers don't seem to have taken this concept to heart. It's genuinely baffling how bad they are given the quality of the rest of the course.