Great for anyone not familiar with the computer field. Basically sums all the basics, maybe easy for us computer people though.

I like this course I have learned a lot and it was very informative especially for someone with not a lot of knowledge in this.

This course needs for my knowledge to prepare IT field job. I love to learn it due to troubleshoot, deal with customer services

Good beginner course in learning about the IT world! Goes in depth with specifics and also breaks it down to better understand.

Nice! Charismatic and friendly speakers.Really useful information.Many interesting opinions and talks about personal experience

It was a very thorough course. I am VERY impressed that linux was touched on so early!!! Excellent certification program so far

This course is grate at explaining the things that are somewhat difficult to explain as well as very interesting and engaging.

A very good introduction to IT that explains the fundamental areas of the field in an easily understandable way for beginners.

The content of this course is really rich. I recommend it to anyone who is looking for in-depth knowledge in Technical Support

This course is extremely helpful and gives insight into the real-world experiences. I've enjoyed my time learning all of this.

Nice introduction. Gave me enough motivation to continue with the next courses and reinforced my desire to gain new IT skills.

This course helped me get a better understanding of the IT world. It helped in a way that was enjoyable and easy to understand

This was a great course, that teaches you all the fundamentals of IT in a clear and concise way. I am glad I took this course!

The is a great course! I enjoyed the videos and the supplemental readings. I really helped me retain a lot of the information!

Great course to take. Highly recommended. You will learn a lot. This will definitely help understand if I.T. is right for you.

Really enjoyed this course, the content was very easy to take in, I loved the people doing the videos and their personalities.

really good for beginners as well as for those with technical experience already but need to know about interacting with users

I think it gave me a good base to start from. I hope I will get more familiar with the more technical aspects as I go further.

Absolutely excited to learn more about IT. The course elaborated on some fundamentals and I am excited to learn about it more.

A good intro to IT support, I did know some of the material in this certification but I also learned a lot of new information.

Great course... Having worked as IT Support Helpdesk in my campus during the Collage years, I took this course as a refresher.

This ius not fake as somepeople think it is. it is the best course you would ever enrolled in.

I ahve received my certificate ,

The instructors did a great job in breaking down this course for us to understand. and the graded quizes were greatly helpful.

An excellent introduction for those interested in knowing more about what, how, why, when and who as an IT Support Specialist.

This has given me the oppurtuniity to contnue my education and help me to understand what I am looking for in my future in IT.