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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,205 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GP

Feb 25, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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6976 - 7000 of 10,000 Reviews for Technical Support Fundamentals

By Faisal S

Aug 15, 2018

This course is good for person who are new to IT Support world also nice for refreshment to IT veteran. Nice course.

By Jeannette C

Apr 4, 2018

Great learning courses! I would highly recommend to anyone wanting to take the steps to become a I.T. professional.

By Giovanni B

Mar 21, 2018

Amazing course for the introduction to technical fundamentals. I really liked taking this and learned a lot from it.

By MAYANK C

Mar 1, 2018

Very good course to understand and make strong the fundamentals . Tutors very well explained it all.

100% recommended

By Antonio C

Jan 18, 2018

This is an excellent course of instruction, it explains all pertinent details in great length and in layman's terms.

By Lovina A

Jan 24, 2025

This course has given me the opportunity to gain troubleshooting,network basics and customer support skills.Thanks.

By Renan L d S

Nov 14, 2024

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

By Jude O

Jan 1, 2024

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

By David D M G

Dec 18, 2023

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

By Daryl S C

Nov 28, 2023

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

By Edwin V J

Oct 20, 2023

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 3, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

By Dos T

May 20, 2023

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

By Frank B

May 17, 2023

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

By Jimmy N

Feb 7, 2023

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

By lahcen O

Dec 2, 2022

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

By Jose L D

Nov 21, 2022

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

By PUJITHA R A

Oct 17, 2022

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

By Pratik P

Oct 11, 2022

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

By Elaph A

Sep 15, 2022

very good course, short videos on topic, with high organization of the materials to be shown through the course.

By David B

May 13, 2022

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

By Mike B

May 2, 2022

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.