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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,469 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

EL

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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226 - 250 of 828 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Yus A G

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Feb 18, 2023

This course is very helpfullto startdigital marketing carrer

By Sajida Z

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Oct 31, 2022

this course increase my knowledge about my future portfolio .

By Ashim K G

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Oct 14, 2022

Great skills development in learning digital customer loyalty

By Josephine N

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Nov 26, 2024

It has been a great journey . I am so happy I too this course

By Muhammad H

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Oct 24, 2024

it was such an amazing course for me to enhance my knowledge

By Fajriah N D

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Aug 22, 2024

Terima kasih, sy akan terus belajar tentang digital marketing

By Tatiana V S C

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Aug 3, 2023

Loved the course, enriched my skills, a fantastic experience!

By Margarette L

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Jun 16, 2023

Lot a lot about what it really takes to get customer loyalty

By Moswer H

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Sep 15, 2022

Good content which will be very effective in real field!!!

By eduardo v

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Jan 20, 2023

thanks google and coursera for this excelent certification.

By Serosh S

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Oct 27, 2022

iits really v helpfull ,impressive and knoelwdgefull course

By Muhammad N M

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Jul 17, 2023

an amazing expouser that i have achived from this course .

By Elisa C

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Nov 16, 2022

What a great course! It was easy to understand and follow.

By Leticia Z

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Jan 25, 2025

Very informative and loved the format of all the courses.

By Akash J

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Aug 4, 2023

Customore loyalty is most important. its a brand success.

By Sarah W

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Oct 5, 2022

Thank you for a very educational and learning experience.

By Maritza A

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Oct 15, 2024

Excellent hands-on exercises and tips for the real world

By Joy V

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Mar 20, 2024

Comprehensive and provides a lot of additional resources

By Chinenye U A

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Dec 10, 2023

IT WAS AN AMAZING LEARNING EXPERIENCE WITH GOOGLE STAFF

By Mula A

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Oct 9, 2023

One of the best courses I took. Great effort. Thank you

By Prapaporn N

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Jan 5, 2023

It's the first course I completed, thank you very much.

By Muhammad S B

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Nov 30, 2024

very informative or learning programme boost my skills

By Kanruethai T

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Dec 11, 2022

Very good course , very appreciate and love it so much

By Florin C

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Dec 10, 2023

Such a comprehensive and outstanding course! Amazing!

By David S G

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Jan 25, 2023

Loved it. A great way to end the certificate program!