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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,912 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

ND

Aug 6, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2851 - 2875 of 2,882 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Nazanin N

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Aug 2, 2022

this course assignments grading was the worst one ive ever seen and experienced!!!!!! what is the bas of grading!!!!! why no expert score our works???? why we should wait a lot of time to be scored and get ti mistake score !!!!!!! the worst course assignment!

By Emmanuel O

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Apr 6, 2023

I started this course some months back and was very busy to continue so I kept pushing the deadlines. Only for me to realise my progress has been erased completely from 96% to 0%. This is a bad user experience and I plead for it to be looked into. Thank you.

By Agnidipta H R

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Aug 24, 2023

Even after completing the entire course " Start the UX Design Process: Empathize, Define, and Ideate" , it's showing incomplete, why is it not giving my certificate?

By Deleted A

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Mar 22, 2023

Boring. There is way to much filler content and not enough actual useful information. All the videos with interviews with google employees are a waste of time.

By Trish P

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Feb 4, 2024

I do not like the organization or presentation style of this course. It tries to cater to all learning styles and it does not work for me!

By Dann L

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May 28, 2024

So many Theories and concepts, for me this is slowing my progress and the time I used here versus the knowledge I got is not promising

By rupinder s

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Sep 5, 2022

i did not get certificate after completing Start the UX Design Process: Empathize, Define, and Ideate course

By Wynton C

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Jun 27, 2024

STEALING MONEY FROM CUSTOMERS AND WON'T FIX IT, CX SERVICE NOT AVAILABLE, TERRIBLE PROGRAM, ITS A SCAM

By Karoline A

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Nov 23, 2023

terrible, and non refundable, what a waste. Just very wordy, not drags on the course for way too long

By Madison M

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Sep 27, 2022

Coursera keeps telling me that I have missed deadlines but I have already completed the course.

By Joseph A

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Sep 28, 2022

They deleted all of my progress when I went to upload my final week 4 assignment.

By Waly S

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Jan 24, 2025

The course is good but it requires the construction of a website or application.

By patricia i

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May 9, 2023

In the course I completed Week 1 and 2 assignments but it is saying I did not

By Rodney B

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Mar 8, 2023

i received 100% on all quiz I did, yet I am seeing 93.3% on my certificate.

By Vijayalaxmi N

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Sep 18, 2023

Why is the course still stuck, inspite of submitting all the assignmnets?

By Max S

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Oct 4, 2021

I cant scroll during this course making it impossible top complete.

By Gabriela A

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Nov 16, 2023

The page has been down "for maintenance" the whole week...

By Barbara R B

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Dec 16, 2024

I can't even get to my work, coursera keeps messing up...

By Alexandra M A

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Dec 22, 2022

I already finish this course and it says I have 20 % done

By Piyush D

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Mar 28, 2022

how can i get certificate. there is no option in any page

By sara n

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Oct 20, 2023

the user expeoence of your own program is really bad!

By Gavin L

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Jun 4, 2023

Skip this at all cost. Definitely a waste of time

By Belal N H

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Jun 1, 2024

Too much talking about users and their needs.

By Anano G

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Apr 15, 2022

I have no option to cacell the course

By Farooq A

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Jan 25, 2024

page runinto problem when i open