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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,205 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GP

Feb 25, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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7126 - 7150 of 10,000 Reviews for Technical Support Fundamentals

By Deleted A

Aug 19, 2020

LO MEJOR PARA PRINCIPIANTES DE MANERA INTRODUCTORIA A LA TECNOLOGIAS DE LA INFORMACION, NO IMPORTA SI NO SABS NADA

By Guillermo L M

Aug 3, 2020

Excellent, I loved the didactic and the great material of this course. Thanks of all the instructors, amazing job.

By Bindu V S

Aug 1, 2020

great experience . though i have been working as instructor in computer for past 23 years . this was an experience

By SAM W M

Jun 22, 2020

Nice course starting from the scrap. Good lab sessions and assignments, which was useful for me. Loved the course.

By Tobias W

Jun 21, 2020

I enjoyed this course , I think it will give me the fundamental tools i need to start and excel in a career in IT.

By Gretchen J

Jun 15, 2020

This was an awesome course, it brought back a side of myself that I though was long gone. I feel like a kid again.

By JANSHEER K P

May 28, 2020

thank you coursera for giving me the opertunity to lern nd bresh up my skill eger to do upcomming corses THNKS...

By Myles R

May 25, 2020

Very informational and easy to understand for anyone who desires to break into the IT field! Truly and eye-opener!

By Tynisha E

May 20, 2020

I love that I was able to finish this course at my own pace, which is very fast because I have a lot of free time.

By Mychal D I

May 17, 2020

Well worth the time and effort. I am feeling very enthusiastic about pursuing the next step of this 6 course meal.

By ARTURO A M

May 16, 2020

Excellent course, the topics are very good. I´m very happy and ready for continue with the next course. Thank you.

By David

Apr 23, 2020

Es un curso que enseña las bases necesarias sobre lo fundamental para ser soporte tecnico, vale realmente la pena!

By Prof. R R B

Apr 21, 2020

Nice course and great instructors.I was able to refresh my knowledge and gain insight into troubleshooting skills.

By Dhaval P

Apr 3, 2020

This course was great, the presenters were awesome and the information was accurate and I loved the interactivity!

By OUEDRAOGO R S

Feb 6, 2020

Really interesting and detailed course! Now I know, online course is more difficult to take than a class course...

By V R

Jan 28, 2020

I appreciate coursea.org for bringing IT support accessible, and affordable where learning IT is a must thank you.

By EBENEZER O O

Jan 3, 2020

This course is super awesome. It is very good for someone planning to kick-start a carrer in IT Technical Support.

By Erick F

Jul 24, 2019

Good material, and easy to follow. Will go through it again to solidify what I've learned, because it was so easy.

By Ramnik S

Jun 5, 2019

Great course for starting support in IT service, gives all the basic skills you will need to get started in IT Job

By David L M

Apr 1, 2019

This is a general knowledge course. It is a basic fundamental insight into what you know and maybe what you don't.

By Kay A

Feb 28, 2019

Really enjoyed this course. All the instructors were great. I felt it was an excellent introduction to IT Support.

By Karen B

Dec 8, 2018

This course was a great way for me to introduce myself to the world of IT and learn about all the different areas.

By christopher b

Sep 24, 2018

I found this course to be very informative and well-paced. I'm looking forward to the second course in the series.

By Smriti R

Aug 3, 2018

I thoroughly enjoyed learning about operating systems, internet, and components of a computer.

Thank you very much.

By Joseph C

Apr 25, 2018

This is a very good overview of the IT field, and should help orient students as they decide their specialization.