This was a great course to take, it was just what I was looking for to help start a new career. Excellent material and presentations, and the ability to work at your pace with no "pressure" was very beneficial to me and my learning habits. Cannot wait to continue with Coursera and get started on more classes!

This is the third time I have tried college, and this is the first time I actually feel like I accomplished something. I feel at home being here. I feel like I fit in and that I belong. Thank you coursera and google. Its on to the next course with coursera and google. I am so excited! Thank you so much :)

Technical Support Fundamentals? Why, it's the cornerstone of a thriving tech career! This course isn't just about fixing computers – it's about empowering people. It's the gateway to becoming a digital detective, a master problem-solver, and a trusted advisor in the ever-evolving world of technology. CLB'2024

I've really enjoyed the course and learned a few things from it, however I'm wondering why I have to give personal information to get my certificate to show I have finished the course. I should not have to post my ID information for this. I do not like posting my personal information like this on the internet.

This is a great starting point to learn about the IT Support field, The course is straightforward and easy to follow. I was able to finish the course very early staying on task and investing at least an hour or two every day. I look forward to taking more courses and starting my career in the IT Support field.

The course was a great learning experience for those who need to understand the basic knowledge of IT. You will be given an easy break down of the lessons and excellent reading material. The reading material is exactly what the learner needs to advance to the next level. This was a very amazing accomplishment!

I came into this class with no knowledge of Tech Support in any way. There was lots of information that confused me and I never had anyone sit down and explain it. This course has opened my eyes to how far we have come technology wise. There were a few spots that confused me, but I made it through. Thanks.

Fun class, it hits key points in the fundamentals in Technical Support. Great for those attempting to get into the field. The labs are a great hands on tool. I definitely recommend this course to someone looking to get into the field, or for those already in the field looking for a refresher in fundamental IT.

This is an excellent introductory survey course. I would not go into it expecting any advanced concepts or mental gymnastics. Really, it's purpose is to teach the basic ideas and vocabulary involved in IT. As such it succeeds quite nicely and (for me, at least) gives an idea of the main areas that IT covers.

This course is a fantastic starting point for anyone interested in a career in technical support. It covers a wide range of topics, from troubleshooting hardware and software issues to effective communication with customers. The content is well-structured and easy to follow, making it accessible to beginners.

I think this course is fundamental to starting as an IT Support Specialist. It shows us all the basic concepts that we have to know to deal with different situations in our future roles but isn't enough with all this knowledge, it's important to be empathic and understand the people that we have to deal with.

This was the perfect course to start off with. I've never used Coursera before, but after completing this course, I'm keeping my subscription. I was consistenly impressed by the amount of effort that was clearly put into this course, and it left me excited to take more. I really like the simplicty of it all.

every thing we learn new is always very useful in day to day life it might not useful now but it will be useful in life I like to learn new thing and I love this course its explain in very simple way I any body want they can learn I want thank all mentor how explain each and every detail thank you very much

I have been interested in IT as a side hobby for a number of years. I knew I had holes in my knowledge. Through the sequential nature of this course, many of them are been filled. I hope to go onto other certifications after obtaining my Google IT certificate but this seems like a good foundation to build on.

A great starter course that quickly goes over everything you'll be learning in the future (which is going to be a lot, make no mistake!) while sprinkling in short, inspirational clips of real people from diverse backgrounds who have improved their lives after working towards and achieving a job in IT support.

very fantastic course for the it lovers and for those who are passionate to IT field. But i will only seggest only one thing that rather than more talks you should make videos on the practical examples more. As if it seems that it was a course of conversation more. never mind it was a great course at the end.

I thoroughly enjoyed this course. The way the instructors break down how things work is by far what i love most. I have been In IT for about three years now and i am constantly learning and this course definitely taught me some things i didn't already know. I am looking forward to going on to the next course.

I learnt lot of things in this course, software, operating system, hardware, and troubleshoot etc.

It is more important to my career development and face to future with this massive IT development.

I wish to express my heartiest thanks all teaching and technical peoples who involved this training programmed.

Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.

This course helped me to regain some prior knowledge from my University degree. I am really glad to had the opportunity and time to spend on such an amazing and well-develop course. I can guarantee that this course will help anyone who are craving for more and more knowledge to start or change their career.

I loved it! I was able to take my time while I have a job the works me very hard every week, and on my days of knocked out a lot of the content I did know. Not much studying this time around, but with the studying I did do, it's been worth it. Thanks to all parties who made getting this certificate possible.

I've never completed a course like this before (Remotely) -- where have you been all my life? I cannot express how great the instructors were; overall the content of the material was amazing. I would definitely recommend this to my co-workers as well as friends. Google never ceases to amaze me! Thank You.

This course was an exceptional introduction to the world of IT support and general computer troubleshooting information. After taking this course I feel confident that I have gained a strong foundational knowledge of information technology and how to navigate and operate my way through the different systems.

This is really a very good course to know the fundamentals. The course is nicely planned and touches multiple areas. It was interesting to know the basics after leaving IT in my degree courses. It will surely helping me to take up my next assignment in my job with more confidence. Thanks Google and Coursera.

This course is an excellent start towards the Information Technology Support Fundamentals, it is covering the basic concepts the computer layers, and it has hand on some IT Support skills such as Assembling, Installing, and other Soft Skills that required to be implemented within every IT Support Specialist.