I would like to recommend this course to those who want to start understanding and sink into a specific category of IT world, the course will integrate the scattered imagination of IT and lead you to find in which part you are interested to go deeper and being a pro.

I really appreciated the Google and Courses which they offered me the best skillful course that open my sight and guide to my career path. Thanks again. second this courses has fundamentally of IT Support which given full information about basic aspects of computer.

This was a good course. Only one minor mix up. The section you were required to complete one of 2, I understood you only had to choose one or the other to complete. Not that you could do them both, but only had to pass one. Other then that, it was a good course.

This is a really great course for beginners. Speaking as someone who has upgraded a few computer parts in the past but not much more, this course opened my eyes not only to how much there is to learn about computers but also to how interesting it will be to learn it.

Definitely a good place to start to learn the fundamentals. I view this course as an introduction to all that an IT Support Tech should know about, not necessarily know. Suggested to me by a coworker in a position I would like to apply for. Next up is the CompTIA A+

This is great place to start, even if you think you know a little bit about computers. I was able to start with the basics and learn some things I never knew before and even refresh my mind on things I used to know but didn't keep fresh in my mind since high school.

this course thoroughly is very well prepared course for any body even with those who don't have it related knowledge .It is very easy to understand and very clear even the quiz are fun to attempt and even during quiz you learn a lot thank you google for this course

Hello,

my name is Sean C Warden and I would have to say after completing this first part, it makes me more hungry to want more knowledge and learn as much as possible. If you have not taking this course please do your self a favor and do it and apply yourself.

I learned so many basic concepts about the IT industry and how computers really work int this program. Now instead of wonder what "the Magic" is that runs these machines i know theres no magic and its really much simplier than i believed before starting this course.

This course was amazing! It really opened my eyes to a whole bunch of different fields within IT. It gave me some ideas of what areas I'm more interested in and also the confidence that this is something I am capable of learning more about and pursuing as my career.

I am very pleased so far with what this course had to offer. I believe it covered a wide range of topics, at their entry level of information. Furthermore, I can't wait to see what the next 4 courses offer in detail on the topics we touched on in the first course.

I encourage everyone wanting to get in technical knowledge to take this course, it will help you gain foundation knowledge for technical support roles also don´t forget that God loves you and I can do all things through Christ which strengtheneth me.

philippians 4:13

Its really helpful for any stream of engineering or any person who wants to learn about computer and technology working ,software, hardware from scratch it really helped me a lot and mentors also explain in very understandable manner. Its really a very good course

I love every minute of this course. I am thoroughly impressed. Here is to a new life thanks to everyone involved. I believe you are are changing the world and countless peoples lives by offering this education that I wouldn't be able to get anywhere else. Thank you.

This course is designed beautifully for beginners. I felt like all the information provided was so simple and broken down for the average person to comprehend. i learned a-lot of cool stuff from this course and hope to continue to do, until i finish the whole thing.

I haven't taken any computer science classes since 1996, so this was a little challenging to figure out at first. But once I got the hang of the online classes it was fun and educational. It's my first course with coursera. I look forward to my upcoming IT classes.

I feel super accomplished. And I have a general sense of how computers work. Their history. How modern technology and the internet have come about, and how IT support professionals hand-hold us through our many problems. I'm excited and nervous for the next courses!

Very professionally made course! It is obvious that the creators of this course made a huge effort. It is so comprehensible and captivating. I really appreciate it and am grateful for giving me this golden opportunity to gain the essential knowledge in the IT world.

Knowledge is power and, as former Learning and Development analyst, I understand this course have content to address the three major learning styles back in my days (visual, auditory and Kinesthetic) . I really think I'm going to stick to this program until the end!

Very good foundation for everything to follow presented in an interesting and easily digestible way. Looking forward to next segments and believe that building-block approach will yield exponential growth in my understanding of network administration moving forward.

Awesome Course! Seriously! It was quite entertaining and enjoyable. Far superior method of teaching that what is currently being used in Universities. That choose your own adventure for the Customer service portion was pure Genius. More of that would be awesome!

The optional quiz for week two could be better clarified. If you do not do it the optional build computer for peer review it makes it look like you have not completed all task and says 9/10 completed when you have actually completed 10/10 and have a 100% in my case.

I am very pleased with the quality content of Technical Support Fundamentals. The proctor is very articulate and presents the information in an easy to understand---non intimidating manner. I am looking forward to learning more with Google IT Support online classes.

The course is very systematic, organized, and easier to complete. I have started studies after a long time and was hesitating but I have find the method of this online course make learning interesting.

Finally, I have completed the first course of the certification.

This a was a great introduction to computers and IT support. There were some challenges along the way but it also allowed me to dedicate more time to read and process the information and really understadn the placement of concepts in the computer, networking realm.