Learned a lot of Linux and windows 10 and how to go down each step to find out a issue for a PC and to explain it in the easiest way possible to someone that does not understand them fully and how to properly install software through remote service.

A headstart into learning about the world of IT support! Thank you Google for coming up with these courses to help someone who has no IT background to be able to self-learn and try to break into the IT industry. Great course, definitely recommended.

En general el curso me parece muy interesante, aporta muchos conceptos y conocimientos generales para un soporte de ti, las evaluaciones te permiten demostrar lo que has aprendido durante el curso. Y continuare con el proximo curso de Certificacion.

The course was awesome and I enjoyed it. Full of information and basic knowledge making me more clear how the computer works and to operate it properly. Thanks, Google for allowing me to join this course, and I'm eagerly waiting for the next course.

Its a great course for beginners, But if you have prior knowledge and experience of fixing tech problems of your friends then it might seem too easy for you. But it will still manage to surprise you with the communication part. Great course for sure

I have learned so much. In my wildest dream, I imagine accomplishing a course more in IT Technical Support. It is a great feeling. To be able to say that I can and I will continue to perform. This is a new spirit for me. Thanks, Coursera and Google.

If you are willing to put the time in yourself, and don't rush through just to get it done and really focus on learning the material you'll do fine. If not, it won't do you any good. Hope you have a passion for IT, because it'll put you to the test.

I loved this Course. Honestly I enjoyed every part of it. It was very easy to understand the course materials and what was expected. While it was slightly frustrating with loading the Window labs, I was impressed at how easy and quick the labs were.

very information if the rest of the courses are like this demo this is going to be a fun education instructive and amazing course ill be taking everything was giving in easy to eat bite (no pun intended) sized segments for digestion and instruction.

The lessons are offline but the quality of the teachers and the lessons are taught in an interactive way as if the lessons were online. Really professionalism, quality and content are excellent, thank you very much, I learned very good information.

I personally think this is one of the great course. Very basic, so the layman can really follow and grasp every detail. You guys are doing a great job. Thank you for making such knowledge, understanding and tool available to everyone. Kudos to you.

This course was really helpful because, there are some points that I didn't remeber maybe because it's something that not belongs to my daily day, but there also a lot of interesting ideas, information and tricks that you can use in your daily day.

Very informative course. I learned a lot! Take your time to fully absorb the lessons in this course as it will pay dividends as you go about your life.

It teaches you crucial problem-solving skills that will help you in the future and not just IT.

Great introduction to all things IT! I'm excited to dig deeper into every topic now that I know surface level concepts for each that I can refer back to. I feel like I've truly gained knowledge that I'm excited to apply to new subjects & material.

This course is a great introduction into the world of techology. It does such a great job teaching all different kinds of topics. I happy to say that I will be taking the skills I learned here and used them in my school work as a software engineer.

Awesome instructors. The concepts are explained well. I do wish there was more practice and exams throughout the course as I and a visual hands-on learner. Maybe an additional practice area could be added for courses for the more hands-on learners.

The IT Support Fundamentals Course is a vety empowering training programe that lays a strong foundation to understanding the role of IT in the life of people. It has helped me in unlocking many aspects of It, starting with the history of computing.

Excellent and easy to follow course that outlines all the major areas needed of IT support. The presentations are engaging and not long and drawn out. The way the course is taught makes for a very enjoyable and easy to follow learning experience.

This is an amazing course for anyone who wishes to join the ever-changing technological world. It provides an amazing environment for learners and even offers support in terms of tips and allows learner interactions. All in all, its simply awesome.

This is a great course to either get a refresher on things you havent done in a while or to learn something new. I really appreciate the people that put this together and is such a great thing to do on off time or even prime time to learn and grow.

Excelente curso, muy bien estructurado, con una forma entendible y de fácil acceso, he aprendido muchas cosas interesante que estoy seguro van a impactar en el desarrollo de mis habilidades para lograr nuevas oportunidades en el área de IT.

Gracias.

The course is really so awesome with developing new skills for those who are at a beginner level. I have learnt different skills like assembling a computer,customer service,knowledge about what IT is and also how to use different operating systems.

The only part i was little confused about was the labs and how they work we ran into a couple issues one being my computer wasn't capable of running remote desktop. But after talking to customer service they suggested a site called allmydestops.com

i have learned innovative knowledge in this course especially assemble a computer in remotely customer soft skill ,IT Support related tasks and Technical knowledge to solve the tasks.it was a best experience in my digital learning of this course.

Great material for people who want to refresh their knowledge in IT. The instructors give so much valuable information and the way they discuss a topic are all professionally delivered and well-detailed. I really enjoyed learning from this course.