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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
157,205 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GP

Feb 25, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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7326 - 7350 of 10,000 Reviews for Technical Support Fundamentals

By Javornda A

Oct 31, 2020

Very informative and the practical applications really helped to reinforce the concepts dicussed in the vidoes.

By Juan S F A

Oct 30, 2020

Excelente curso para aprender sobre mantenimiento, diagnostico de computadoras, son conocimientos muy prácticos

By Angel S

Sep 23, 2020

Great beginners course. It's full of all the fundamentals needed to help you decide if the IT field is for you.

By Amy S

Sep 12, 2020

This course is very interesting and positive. I really enjoyed my experience in taking the fundamentals course.

By J.W. H

Aug 4, 2020

I have learned so much and I am excited to continue my learning and grow in the field if IT support. Thank you!

By Gersham R

Jul 13, 2020

I wish all my courses were like this! Well detailed explanations and easy to understand concepts. I'm grateful.

By Seth H S B

Jul 1, 2020

I learned a lot with coursera IT tech course. Highly recomended to everyone who wants to learn on It techonoly.

By Muhammad F K

Jun 15, 2020

very good course. I have learned a lot. Thanks for coursera and google help me to reach. keep learning. thanks.

By Phoebe D

May 31, 2020

I really enjoyed this course. I realized that I have been doing IT support for my friends and family for years.

By Jays 8

Apr 29, 2020

This is great beginner course, I recommended it to anybody who is interested in understanding the basics of IT.

By Darren K

Apr 20, 2020

I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF

By Raouf B

Apr 16, 2020

Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.

By Dinushkar R

Apr 1, 2020

Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team

By AD G

Mar 20, 2020

Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.

By Timmy T

Jan 8, 2020

This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn

By Harsh R

Nov 19, 2019

One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.

By Harrison M A

Nov 9, 2019

interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.

By Justin C

Oct 1, 2019

Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.

By Francisco J B

Sep 22, 2019

Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!

By Justin A

Sep 7, 2019

Needs to have more pop up questions during the videos, that would help some people retain the info even better.

By Juston F

Aug 1, 2019

Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.

By Deleted A

May 19, 2019

I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.

By Khan N

May 10, 2019

Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.

By Stanley L

May 2, 2019

Good course content but please include a summary PDF of all the slides used in the course for revision purposes

By Bryan M

Jan 24, 2019

This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.