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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,004 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

SP

Sep 10, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

SH

Aug 30, 2022

This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

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326 - 350 of 510 Reviews for Improving Communication Skills

By Tarek M k

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Jul 3, 2017

thanks for helping

By Isuru B

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Feb 20, 2023

An exelent course

By Agatha W

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Jul 10, 2021

Very good course!

By Mohamed k

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Jul 25, 2020

It's Very Useful.

By Jami G

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May 31, 2020

Highly Recommend!

By Alex B

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Dec 6, 2019

Really engaging !

By Prawira H S

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Sep 29, 2019

This is very good

By Ryan B P

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Sep 14, 2022

awesome course!

By Krishna M

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Jul 7, 2021

VERY INFORMATIVE

By Sarwat Y

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Sep 11, 2018

Excellent course

By Sohaib R S

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Sep 22, 2017

Very good course

By Hammad u H

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Sep 1, 2017

Very good course

By Arghya D

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May 13, 2023

Amazing Course.

By Joca T H

•

Aug 3, 2021

very profitable

By Wade Z

•

Feb 2, 2021

Awesome course!

By Natthanan M

•

Apr 7, 2020

Excellent class

By Venkatesh P V

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Apr 25, 2017

Amazing course!

By Sajila S

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May 15, 2024

very effective

By Raymond W L

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Mar 6, 2022

A good course!

By Siddharth V

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Jun 20, 2021

Amazing course

By Hasaan A

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Oct 11, 2017

Great Learning

By Kai-Hung C

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Jul 6, 2017

Inspirational!

By Dasha B

•

Apr 7, 2022

Great Course!

By Khiêm N B

•

Oct 11, 2020

That amazing!

By Marita C

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May 23, 2020

Really good!!