Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,004 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

SP

Sep 10, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

SH

Aug 30, 2022

This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

Filter by:

501 - 510 of 510 Reviews for Improving Communication Skills

By Abdul B B

•

May 5, 2020

The course should be easy and simple, by the way, the course is good, thank you.

By Zoran H

•

Feb 8, 2025

A little disjointed but still good.

By Piyathida C

•

Apr 22, 2020

Useful and helpful for my career.

By Javaher S

•

Feb 10, 2022

good

By Muhammed M H

•

May 1, 2018

Good

By ASHISH P

•

Jun 5, 2018

G

By David T W T

•

Dec 18, 2021

Quite a bland course with a lot of academic theories and tangent deliveries that aren't business or personal development-related. The quizzes are nothing more than memorizing or identifying textbook terms and definitions most of the time rather than case studies or practical applications. Feels more like an intro 101 college course.

By James O

•

Aug 18, 2017

Some bright spots but no deep exercises to drive home the learning

By XING G

•

Aug 18, 2022

I prefer another course.

By Timur N

•

Dec 20, 2021

This course just wastes u time. Meaningless and unuseful. They just tell you some common phrase that u can take from Wikipedia.

Course is worthless.