The content of the course was great and also creates interest in the field of IT . The instructors were amazing and each and every one had a unique way of representing what they know .

A very thorough and engaging certification course that provides many tools for those willing to learn the ins and outs of what it takes to have a future role in IT. Highly recommended.

Good overview, some refresher and some new material. Great balance between the two to build confidence and introduce concepts for following courses in pursuit of Google IT certificate.

Embora eu tenho já familiaridade com quase 100% dos fundamentos, é importante sempre reforçar pois sempre teremos algo a agregar e melhorar. Sempre!

Jamais faltará espaço para o saber.

Thank you Google and Coursera for creating this platform and format! The experience has been so enriching and rewarding. I look forward to coming back and learning each and every time!

This course has been a phenomenal experience and I look forward the the following courses and challenges in this series on my road to becoming a Google Certified IT Support Specialist!

Barring the qwiklabs windows vm lab malfunctions, this course went perfectly. Thank you for all the work that went into it. Thank you to qwiklabs to resolving their issues efficiently.

This course was the very basic foundation course. It was very well laid out.

The last part, "Customer Service" was pleasantly unexpected and was definitely an essential part.

Thank you.

Well very motivational introductory course. It gives you a spoon of reality and even if it's a little quick you end learning a lot on both basics and intermediate IT supports functions

I love that Google has provided a way to summarize IT concepts in just 6 weeks! I look forward to going more in depth with the future courses as part of the certificate specialization.

I think this course is definitely a great beginning to learning the field of I.T. It is laid out great, and the fact that you can study at your own pace just makes it that much better.

being a newbie and someone who hasn't taken a course since a long time, i find this one very informative and engaging. will do my best to take all the coursers and earn a certification

Fundamentos do Suporte Técnico, curso bem estruturado e não cansativo. O formato de fazer atividades no fim de cada módulo fixa bastante o conhecimento adquirido ao longo dos módulos.

Materials are easy to use and understand. Really opened up my thinking regarding IT. Worth the money and time. On point presenters and with case study background. I am very satisfied.

It was a wonderful experience while learning this certification provided by Google 'the best'. I am really thankful that I received my certificate from such a well known organisation.

Very informative course presented in an easy-to-understand format.

The lessons are repeatable which helps to fully comprehend the topic being presented.

I liked all of the instructors.

I really love this course. I am learning so much. Even if I don't get a job in IT right away, this will help me on my personal computer understand more and more about what I am doing.

its is a great starting point for those new to the area. However if you have a decent amount of computer know how and build you own computers this will feel a little to easy for you.

Great information and great teachers. Introduces you to a world of computers and of course, IT at a great pace that isn't too much and isn't too little. Bring on the next lessons!

It was a fantastic course that helped me learn not only the inside of a computer, but also walked me through the how every computer is linked to one another and how everything works.

Excellent course and well paced. I personally would add a dictionary of terms learned so far at the end as that's usually one of my weaker learning points but I get the general ideas.

I definitely gained alot of knowledge and i am excitd to learn more on this journey. Very easy to access this course and i did most of it through my iphone since im always on the go.

Learned so much that I didn't even know and I was able to understand the courses. I would say take notes they will with the quizzes and graded tests at the end of the different weeks.

It is really an amazing course not only for students but also for other who wants to have a job in IT sector. This course is really helpful in basic understanding of computer systems.

El curso es muy didáctico y muestra un panorama muy completo de lo que afronta el día a día un TI, Brinda las herramientas (técnicas y sociales) para dar un buen servicio al usuario.