Thank you for providing such a wonderful and informative course! For someone with a basic knowledge of computers and how they work, I learned a lot and am interested in moving further due to the approach that this course took in teaching me about how to use my love of technology for something worthwhile!

It was an amazing experience, this is what i can say learning from the best feels like ,best teaching faculty i ever had.

The course is designed so perfectly and accurately for students or for each individuals , its just perfect.

I like to thank you all of you and coursera for bringing this opportunity.

Great introduction into the world of IT technical support. Information presented in a non-threatening manner. Very learning focused. You feel like they want you to learn the information and truly understand. Clear and concise information. Looking forward to learning more and continuing through the course.

I will definitely recommend this course to ANYONE interested in starting a career in IT Support. Simply put, it is the best compiled course for starters I have ever encountered and I am saying this as someone who has been looking up so many IT Support startup courses. Kudos! to you Google. I am impressed.

The course was very enjoyable and easy to follow. The instructors made each lesson interesting, splashing in examples and situations that made the content more realistic and understandable. I would absolutely recommend this course to someone else interested in the field, and look forward to continuing on.

This course provided a really solid foundation on computing basics. In fact, it was a good enough foundation that after taking it, I was able to get a job in IT (starting with very little background knowledge). I'm excited about my new career and especially excited about what I'll learn in future courses.

Excellent delivery of the course material. Whoever makes the course material should investigate the facts of certain material but glad to see it was corrected in text. I know this isn't the instructor's fault but if you're going to make top quality courses, make sure the information is solid. Thanks.

I loved how in depth and easy the modules were throughout this course. I can't wait to continue my path in IT Support and continue to learn all the exciting things that the IT world has to offer. This has been one of the easiest courses I've done while making me feel like I'm learning something important.

I am impressed on how I can take the class on my time. I have been really busy the past few weeks but I am able to do it when I get time. I am now back on track and plan on working them straight through. I know that when I am done with this course, I will take another to further my knowledge in this area.

The course is very comprehensive, so far. My only complaint is that some of the assessments in the virtual computer environment do not work as well as they should. I have to take an assessment at least 3-4 times before it was registered as complete. That needs to be tweaked as it may have some bugs in it.

Very good course. It set's a very strong foundation into knowing about the basics of Information Technology. The way the course was structured made the content very easy to learn. The main thing that stood out for me was the random engaging questions that popped up during video lessons. Great Work Team!

Great introduction to all the fundamentals of IT technical support. Very well delivered, engaging, clear and concise. Well organized with important terms to remember provided at the end of each module with some practical activities also provided to give a hands approach to learning about the world of IT.

I thoroughly enjoyed the first course and can't wait to proceed with the learning! Thanks to Google, the instructors, and fellow learners for the insight! I am extremely excited to continue my learning. This is a great Certification program made possible by the technology I am studying. How cool is that!

I have learned many things when it came to different courses within just this first one, lots of information and diving into certain technical illustrations and showcases not only a learning experience i have gained but overall this is a great foundation course to begin with anything within the IT field.

I really glad to tell this is the course who need to be an IT support specialist. this course module and lecturers, lectures videos, fundamental readings, and all the other stuffs are very clear and useful for all beginners. I recommended this for all who needed special knowledge about foundations of IT.

Great introduction course for someone who was not feeling too confident about their lack of knowledge and experience in this field. I am hungry for education and curious of the limitless boundaries I have just been exposed to. Thank you and I can't wait to discover what new lessons and knowledge await.

This course is great specially for those who want to enter in the world of IT. Each topic is very in depth and all the practice quizes and graded examination with quiklab is a great tool to enhance your learning experience. This is my first time taking up a online education platform, and I am very happy.

Before taking this course, I really had no knowledge of how anything in acomputer worked. Now that I have the little insight that I have, it only makes me want more. Thats not what one would call a job, I call this having fun doing what you enjoy and making a comfortable living while also helping others.

This is an excellent program for anyone interested in a career in information technology. This course provides a solid foundation for anyone interested in IT fundamentals. I have enjoyed all of the exercises, lessons, and labs. The video content was very well produced. I highly recommend this course.

This course was really easy to follow and extremely interesting! The material gives a good overview of all the key concepts of IT support, and completes my Business Technology Management studies quite well with more in-depth technical information. Would recommend to anyone with an interest in technology.

I really enjoyed this course. I like the quality of the material and labs. I liked how everything was explained in a manner that was easy to understand. The only thing I would possibly change is to add more ways to practice the skills learned maybe by adding more labs or test or even expanding on those.

This course is great. And the Instructors were awesome in their presentations. As a beginner, I was able to learn new skill and understand a lot about Information Technology. I am in a whole new place as far as IT is concerned. I can't wait to start the next course in this program. Keep up the good work!

I love that the course are 100% on line, affordable, and that you learn a lot that helps you get your foot in the door for a job in IT. If you are passionate about IT Technical Support this is 100% for you. I recomend this course and the other 4 courses for the role of the Technical Support Professional.

The course was well done over all. It is encouraging to see "real" people with great diversity involve in IT. I do have an small IT company and I wanted to see how a big company like Google does IT and it was happy to see that I am not so far off in my approach of solving IT problems. Great job Google!

Absolutely LOVED it. It was really well put together. Gave me a great picture of what to expect, helped me realize what I've already known, learning knew skills on top of that, and opening a future for me and my family that I honestly never thought I'd ever get to. I recommend these courses to EVERYONE!