"Technical Support Fundamentals" was an excellent course that provided a solid foundation in IT support. The content was well-structured, engaging, and covered a wide range of topics. It's a great starting point for anyone interested in this field, and I'm excited to continue with the next courses in the program.

Great Start! This course definitely sparked my interest in IT so I'll be diving in further. Thank you for providing an affordable option to receive education or even just introduce people to certain topics. I would recommend this call to anyone who is afraid to take a big step into IT on a higher education level.

Very informational course! I learned a lot! I was taught binary codes, more troubleshooting skills, a little more about Linux and different operating software's. I also learned how to properly build a pc! Everything was really good and I honestly enjoyed this whole course! Very fun to learn new things! Thank you!

I recommend this course for beginners. Don't be afraid of it - they will go slowly over a lot of topics. Some will even be easy for you. This course will give you a comprehensive look at basic concepts and the vocabulary that you need to go forward with technology. Commit to finishing all 6 weeks - you can do it!

I was looking very hard for a long time for a path to enter into the IT field and this course is guiding me

in the right direction. I am glad that i chose to take this course to achieve my long time goals. looking forward to learn more in the coming weeks with the skills needed to enter the IT world. Thank you.

I loved the course so far, i would like to see maybe an exam at the end of each course that goes over everything covered from the entire module. This would help myself and people like me to make sure they are not only learning new material but at the same time retain the previous material discussed weeks before.

Starting the Google IT Certificate with this fundamentals course really set a solid foundation for everything else that's going to be learned! It touches on the surface of so many bits of information and useful tools that even if you aren't doing the certificate, it is completely worth just trying out this class!

This course is either a great introduction to computer systems and IT or a great refresher with details to help explain what you already know. For me, it was a refresher and filled in gaps in my knowledge of the transmission of data and the history of the internet. It was very easy to understand and take notes.

I did enjoy this video because it gives you not only insight, but also outside knowledge of professional IT Support professionals. You can replay video as many times as you want, and also during video lecture, it gives you a pop quiz to see if you are paying attention or not during the video. Simply fascinating!

Even though I was already familiar with most of the material covered I felt the instructors were very thorough. They used analogies that beginners to the field can relate to. I enjoyed the way the instructors delivered the material. I would recommend this course to anyone who is curious on how the computer works.

I felt this was a really good starter course for someone seeking to get an entry level technical support role. Even though I am a well seasoned professional in IT. I still felt there was a lot of value to the material, both as review for me, and as a starting point for anyone who wants an exciting career in IT.

I am not a technological person. There parts of this course that were very challenging. But i learned a lot. For some people with a lot of experience this course might feel to entry level. For people like me , it was a world full of information I didnt know and i am so glad i have this knowledge now. Thank you

Si no estás seguro de querer tomar este curso, hazlo, me agradecerás esta recomendación. Incluso si no tienes intención de dedicarte al mundo del IT Support vas a disfrutarlo y aprender muchísimas cosas útiles. Todas las lecciones están bien explicadas, es ameno y los tests y pruebas prácticas son de gran ayuda.

This course really gave me a huge insight in all the areas of this course. Especially, I now have full understanding of how the CPU works, the operating system, bits and bytes, IP/ICP, user management, and many more. It's was a very good starting stage. I wish and hope that I would continue with the next course.

I am very happy and I really enjoyed the course. I learned lots of valuable lessons that I think I will be able to implement it in the real world. I look forward to learn more as learning is so fun here. I like to thank Coursera and Google for their cooperation and dedication to bring this amazing course for us.

I enjoyed the course as a whole. Some of the stuff was a bit off; it was a bit rough having the pop-ups at poor times and then if they pop up it forced you to scroll all the way back down to where you were in the text but that wouldn't be so bad had I not been on a laptop without a peripheral mouse and keyboard.

This course for a new user is very good, but for someone who has some knowledge in this field already, there should be a faster version available. This would serve as a good fast refresher for those people without having to spend as much time going through the content since it's being explained in a slower pace.

This course is amazing. The lessons are consciously and cautiously created to be easily comprehensible despite the diversity of the IT realm. The teachers are professional and receptive. I recommend the course to anyone who desire to have a career in IT. You wont regret your decision to sign up for this course.

Myself Ramdeep Kesharwani.I want to review this course as above 5 star.it has all contents available for knowing the fundamental of technical support. Thank you to the coursera team and google team a lot and hoping they would always launch such kinds of courses for learning professionals as well as individuals.

I took a leap of faith enrolling in this course as I did not know what to expect. I was so nervous as IT is completely foreign to me and I thought I would never be capable of learning or doing such a thing. I now have a new passion and I loved every part of this course, and I am excited to continue my learning.

The Exercise class is very good and helpful and Lecturer is enthusiastic and looks like he enjoys teaching the course and he lecturer clearly understands his subject, bit of humour he uses can

awaken the class and make the lecture lively and I find the subject interesting and the lecturer is quite entertaining

This initial Fundamentals Course was well organized and very interesting. It covered a lot of subject matter at a cursory level and is a good preparation for the more detailed studies ahead. I'm excited to work my way through the remainder of the Courses and perhaps engage in some programming studies as well.

This course is interesting and fun. I learnt about many aspects of IT and IT support, and I believe this is a very useful course to complete. A lot of the content covered in the course is useful for not only people looking to work within IT support, but also people who generally use a computer on a daily basis.

I must recommend this course to all those learners who want to start their careers in IT support and want to start from the beginning. This course is very helpful to understand the basic concept of computer fundamentals till its advance level. Thanks to Coursera and Google for this wonderful course. Good Job.

Awesome! This is my first course in IT ever and I am so happy I finished. The instructors were amazing, offering clear and concise lessons. I hope this course will help kick off my entry into the IT world. I would recommend it to anyone who would like to learn the basics of Technical Support. Thank you, Google!