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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,734 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

RE

Jan 29, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

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251 - 275 of 624 Reviews for Introduction to Operations Management

By Rishi K J

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Jul 7, 2020

Only setback is the assessment parts are extremely challenging

By Zhang J

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Jun 20, 2020

Interesting course, very relevant to work and useful concepts.

By AMAN R

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Feb 5, 2020

The topics are really helpful it will create a firm foundation

By ARVIND M

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May 27, 2017

Perfect course to know about basics of Operations Management!

By Kemas T

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Apr 23, 2020

It's a Challenging yet Insightful course. I'd recommend it.

By Zhen T W

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Dec 3, 2017

I find this course very interesting and important to learn.

By muito c d d

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Sep 8, 2016

A very good course, with basic notions, I've learned a lot.

By Hala Z

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Jan 4, 2017

Wish it was longer or it had a number of followup courses.

By Dimitar S

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Feb 8, 2016

Great course. Very challenging homework. Really good work!

By Augusto B P

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Jun 27, 2021

Excelente curso, excelente material, excelente expositor.

By Joerg K

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Sep 16, 2020

Highly relevant and practical content. Also, well taught!

By Sunny S

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Apr 3, 2022

A nice course to get the basics of operation management.

By Türker Ö

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Mar 11, 2021

Ä°t is jut wonderful course. Thank you for this course...

By PAULO E L G

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Oct 14, 2017

Excelente curso para profissionais de setor industrial.

By Ryan T

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May 14, 2016

Great overview, covers a lot in a short amount of time.

By Ning Y

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May 26, 2018

very good course. Especiallly the homework and exam.

By Mattia R

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Jun 28, 2020

Basic but well done course with a very good teacher.

By Vidhan A

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Jul 3, 2017

Focused approach to the subject.Well planned course.

By houda b

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Jun 29, 2016

very good, a lot of practice problems, comprehensive

By sudhir a

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Dec 6, 2015

Very Informative. Got a good overview of operations.

By VISHAL J

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Apr 2, 2020

Good lerning experience. Excellent course material.

By Adithya S

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Feb 5, 2019

Excellent course on basics of operations management

By Christina K

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Aug 29, 2024

Great professor and the course was really helpful.

By Скудин М

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Oct 1, 2023

Amazing course but a lot of IT problems in quizzes

By Jianhua Z

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Nov 7, 2021

Very nicely formatted and instructed. Thank you!!!