Chevron Left
Back to Introduction to Operations Management

Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,734 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

RE

Jan 29, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

Filter by:

351 - 375 of 624 Reviews for Introduction to Operations Management

By Yi X

•

Jan 10, 2016

Expect to be more vivid

By IRFAN S

•

Mar 25, 2017

One of the best course

By Alexandre I A

•

Aug 18, 2016

Muito Bom ! Recomendo!

By Emad B A

•

May 5, 2016

It is awesome course.

By 魏楚时

•

Jan 19, 2016

非常好，课程通过的比较顺利，老师讲的很明白

By Khelifa M

•

Jan 7, 2016

Think you great job

By Timur A

•

Feb 2, 2021

I liked this course!

By Rohan P

•

Jun 13, 2020

Provide more videos

By Quoc-Anh V

•

Jul 13, 2019

Hard but worth it.

By Abdelrahman M A

•

May 19, 2016

awesome instructor

By Filippo C

•

Oct 3, 2024

Very good course!

By Adrian A

•

Dec 17, 2022

Good but is hard!

By Hugo M V

•

Apr 17, 2020

Excellent content

By Santhosh K

•

May 26, 2018

Lot of insights..

By MOHAMMED I

•

Sep 1, 2024

help full course

By sibgha n

•

Jun 11, 2024

excellent effort

By J I A

•

Apr 24, 2022

excellent course

By José M A A C

•

May 19, 2020

Excelent Course!

By Anurag r

•

May 30, 2018

Excellent Course

By Matthew F

•

May 1, 2018

Excellent class!

By OUMAROU O

•

Apr 11, 2017

simple and clear

By PRABHAT K

•

Jan 29, 2017

excellent course

By Sudeep V

•

Oct 2, 2016

Very organized.

By John B

•

Jun 30, 2024

Very engaging.

By Senthil V

•

Sep 27, 2020

great lecturer