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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,734 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

RE

Jan 29, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

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276 - 300 of 624 Reviews for Introduction to Operations Management

By kumar n

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Feb 22, 2016

The course design is excellent . Practice problems

By Lauren S

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Aug 16, 2017

Learned a lot from this course. Very informative!

By Tanzid A M

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Apr 19, 2019

It is a very excellent course for every student.

By Masud M

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Aug 31, 2018

Great course with a highly qualified instructor.

By Vivian Y

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Jul 27, 2018

A course that requires logical thinking. Luv it!

By karthikeyan r

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Sep 7, 2017

Excellent course. taught all the basic concepts.

By Zuber s

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Jun 27, 2023

great insight with operation management working

By Laghudeep T

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Jul 6, 2021

Great for a begineer. Really enjoyed learning.

By Saurav K P

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May 2, 2020

Excellent course to learn operation management

By Deleted A

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Apr 15, 2020

it was best courses in which i learnt a lot of

By Omer S

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Feb 27, 2023

Very concise, in-depth and full of knowledge.

By sukhmeet k

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Nov 20, 2022

Excellent material based on first principles.

By Gauri P

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Mar 25, 2020

Very well explained. Good basic introduction!

By ARVIND S

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Aug 23, 2018

Excellent course. Looking forward to a sequel

By Rohit M

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Jan 10, 2024

The way it was explain with example is great

By NIKOLAOS S

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Apr 22, 2020

Best course i ever had. Also nice tutoring!!

By Depanjan C

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May 22, 2018

A lot of learning provided by the faculties!

By Gleison d M S G

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Aug 10, 2017

Muito bom este curso! Altamente recomendável

By Alexandre d S

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Sep 1, 2016

Excelente curso, bem abrangente e didatico.

By Christopher P

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Apr 25, 2020

very well prepared and informative. Thanks

By M F Y

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Apr 8, 2020

Very well organized and taught. Thank you

By Akshay B

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Apr 6, 2018

Awesome course and equally awesome tutor!

By Herval J d S N

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Dec 13, 2017

Muito obrigado Professor!

Congratulations!

By Tajbir M

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Oct 24, 2016

One of the best courses yet known to me.

By Tyler N

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May 2, 2016

Very informative and not what I expected