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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,734 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

RE

Jan 29, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

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301 - 325 of 624 Reviews for Introduction to Operations Management

By Mohamed M

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Feb 27, 2017

Awesome course and fantastic instructor

By Wentao Y

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May 7, 2020

Exercise and quiz questions are great.

By Sagar G

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Oct 4, 2018

Course is informative and interesting.

By Cao H

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Jan 24, 2016

The structure is clear. Help me a lot.

By Shubham R

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Jan 27, 2022

Very helpful for Operations students!

By Nicole S v d B

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Nov 11, 2017

Excellent course, and great teacher.

By Jonathan G

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Mar 22, 2016

Fairly easy course, but informative.

By Andrzej G

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Apr 2, 2024

It's very good course. I recommend.

By Chaman k

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Jun 11, 2018

Great Source for practical learning

By Praharsh S

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May 11, 2018

Nice Course for Basic Understanding

By Ionut O

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Feb 4, 2023

Very nice and easy to understand!

By Rafael M

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Apr 2, 2020

Very interesting

That you very much

By Lazzari A

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Jan 22, 2017

Very very interesting and usefull!

By Usman A C

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Jan 5, 2020

great content ! very informative!

By A R D

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Jan 31, 2018

Quite a good introductory course.

By Cassandra K E

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Oct 28, 2024

Thank you for the new learnings.

By Oladele O

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Jan 13, 2021

Quite insightful and challenging

By husam m

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Aug 29, 2019

Thank you for an exciting course

By Yi Q

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Dec 11, 2016

Great professor! Challenging hw!

By aMa s

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Dec 6, 2015

great cours ,

very interesting !

By Julien J

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Dec 30, 2015

Good learning with this course.

By Leonard H

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Sep 9, 2020

Great and challenging course !

By Shubham C

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May 6, 2020

coursera is doing amazing work

By Indraroop G D

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Apr 6, 2018

Very detailed. Thanks a lot :)

By vijay a g

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Apr 24, 2016

Cleared Key concept and Ideas.