I think after doing research on my own this will be my first step to starting my career in the IT field. Good luck to all dont give up!!!!!

Wonderful instructors, wonderful learning topics and learning flow. Great introductory IT course, well done Google and Coursera. Well done.

So happy for getting my first individual certificate course in "coursera". Thanks to the tutors as well as coursera platform & GOOGLE also.

The course was so good, relaxing, and nicely arranged. It was a whole new experience. I would like to say Thank you to all the instructors.

is a really basic learning of IT support, is a really excelent course because you learn from the basic of all speaking in IT work i like it

Coursera made learning interesting and fun. I'm today an IT Support Specialist thanks to Coursera well tailored Google IT Support course.

Very knowledgeable experts and detailed oriented examples. I enjoyed this course and have gained more motivations to continue in this path!

Great intro course.

Great revion of what I already know thru my 20+ years carrier but in Ukraine, and using Ukrainian as my main language.

Even an absolute beginner will find this crash course very helpful. The content delivered clearly shows why this is a professional course.

It was a great course, well managed, and was very point to point descriptive. I really enjoyed learning this course from Coursera platform.

I thought the course was relevant and gave me practical informtion regarding IT support to help me be excited about my career change to IT.

The content of course is really good and the quiz is really tuff, makes reading and studying compulary. Excellent course, good infomation .

For someone who's starting with IT, this firts course it's gonna be his Cornerstone so he can go forward and get more experience with IT's.

iI am very happy that you helped me. I thank Google, Coursera, and its employees in helping people like me to learn information technology.

Best Experience Ever thought-out this Course .

Thanks You Google & Coursera That Giving Platform to teach Technical Support Fundamentals.😍

I have gained a useful knowledge of this course.Thanks to my instructors who made the entire course, interesting precise and to the point.

Undoubtedly excellent, I loved it from the way the trainers address the camera to the additional reading content and the exams, really good

It was a useful course and i found it interesting to update my skills.I learned a lot of new things and it gave me a confidence. Thank you!

Good introduction to the course. After a fiew lessons you can get the feel for the flow of the content and expectations on data retention.

Very exciting and educative. The content is rich. I'll highly recommend this course for entry level people who want a career in IT Support.

The course was very thorough but also very palpable. I especially love the videos; it makes it easier to learn for me, as I am more visual.

Gave me a basic understanding of the IT world. I have a better understanding of IT now than I have in the past 30 years of using computers.

Very informative and the course is very well put together. Instructors gives a lot of detail and tips of how to be successful in the field.

Very fun and I definitely learned a lot in this course, I think it will be very helpful for people who want to have a career in this field.

It's a great course for the one love computer and technology. Learn how to solve the user's problems with the technology in their computer.