No matter what you are, the course is in a well-structured manner and especially course is wrapped up with a higher level of interaction between the learners and the techie even though it's not a duplex way of communication.

Hello if you want to start your IT career get here and enroll yourself in this course because here in this course GOOGLERS will teach you each and every basic thing that is related to IT Industry that too from the beginning.

This is an amazing course.Enjoyed the course journey.All the basic concepts regarding computers and internet are precisely explained here.Anyone who is interested in IT should take this course.Instructors are really amazing.

This course was interesting and it teaches a lot about data storage, how to count in binary, how to transfer main memory data to index data. This course also helps me improve what skills I can achieve throughout this course.

Technical support fundamentals is a very good and well suit course for every beginner IT support person must follow. I learned a lot from this course. I got hands-on experience through labs and a lot to build my career path.

This course is an excellent introduction to technical support. Even though I've worked in Technical Support for years, this course helped me isolate the areas where my awareness is thinner. I look forward to the next course.

Wow - this course is extremely streamlined, informative, and efficient. I have no doubt that when I complete all the material for the IT professional cert that I will have learned the tools needed to enter the IT job market.

I learned a great deal about technical support fundamentals. The world of computers had advanced since the time I used my first computer. I am glad that I took the time to enroll in the course. I highly recommend the course.

Great concepts, well structure and clear the contents that every instructor share in the videos, well high resolution of the videos, a lot of expertise is show in the explanation for every concept, well jobs with this course

I feel like this course is great for beginners wanting to learn more about IT. I think it is crucial to learn the very basics, and this course is just that. It's a great foundation to build on for getting into the IT field.

It's a great course to take for job seekers looking for an entry-level of IT support role. Very comprehensive, detailed and a great resource to prep you for the real IT world as it offers hands-on tasks via lab activities.

The course is excellent, addresses the content in a didactic and concise way. It's definitely not a monotonous course, the content is interactive with forums in each module and has hands-on exercises using virtual machines.

A very good overview of IT and the different facets. I got enough information to feel like I am learning stuff but not so much where I felt overwhelmed. I am pumped to keep going in the program and see how much I can learn!

It has been amazing gaining these knowledge and skills to add to what I know already in Technical Support. I really enjoy all the session especially the hands on. All thanks to Coursera. You have made learning easier for us

An excellent introduction to all fundamentals aspects that are covered in the IT Support field; the course is up-to-date and gives a positive insight into what it means to enter this field. I would recommend it to anyone!!!

I loved the course! I was familiar with some of the topics, but the questions were detailed enough that I needed to do a deeper dive. New topics were clearly explained in a way that I retained information easily. Thank you!

O curso é excelente. Há vários temas muito relevantes na área de T.I e pude extrair diversas dicas e conselhos dos professores que também são excelentes. Amei o curso. Obrigado, Coursera e Google por este maravilhoso curso!

This is a great course to learn the IT related stuff. The labs are great tools to play with the resources and solve problems as you are in the real life. I am happy with the course and thanks to Google for all the contents.

It is a very cool course to pursue and had a wonderful time an learnt interesting things .

nice told the necessary concepts ,gave the material required to support the learners and achieve the accomplishments and master them

I thoroughly enjoyed my time learning the basics of IT Technical Support with Google. I recommend this to anyone interested in learning about the fundamentals of IT but would like to do it at their own speed. 5/5 recommend!

The course has added professional competency with a certification from Google to my achievement as an IT specialist. It's the beginning of greater things to be achieved with coursera. I am absolutely impressed and delighted

Really good first course. I do have some extensive experience in the field and am taking the courses to add certifications to that experience. There are many past employees of mine that could have benefited from this info

Loved this! The learning is interesting, challenging and I love the pace yourself format. All the teachers are great and Labs are so much fun. I learned things I have always wanted to know but didn't think I could learn.

It was a really great refresher for some things I already knew, and a little challenging for the "Networking" portion because I am not too comfortable with Networking. I look forward to continuing onto my Course 2 and more.

Very good course. I work as operations manager and manage customer support centre so I decided to look into this course to see if there is anything I should improve in my team. I really love the way the course is presented.